Order status

Please allow up to 2 weeks for your order to arrive. If you need to check the status of an order, please send an email to sales@sugartush.com or call 1-866-304-0880

Back Order

Items that are on back order will be shipped when they are received in stock. We will contact you via email or mail if there is a long delay

Payment

Online and Phone Orders

Sugar Tush accepts MasterCard, Visa and American Express for online and phone orders. If you prefer to order by phone, please call Sugar Tush toll-free at 1-866-304-0880.

Ordering by Mail

If you would prefer to order by mail, please indicate the item(s) you wish to purchase (Don't forget the color and size!), along with a check or money order to the following address:

Sugar Tush
Attn: Orders
45 cornell road
Bala Cynwyd, PA 19004

Shipping

We ship UPS ground and USPS for a flat rate of $6.00 to anywhere in the United States. We also ship to Canada for a flat rate of $12.00. All shipments should arrive in 5-10 business days. Please contact us at 1-866-304-0880 if you are experiencing a long delay in your shipment. If you would like to receive your Sugar Tush item(s) the next day, we can ship overnight (with the exception of Hawaii and Alaska ) for $19.00.

Cancellations, Returns and Exchanges

Cancellations

You may cancel your order any time prior to shipping. If your order has already shipped, you may return the item(s) for an exchange or a refund.

Returns

If you are unsatisfied with any of your Sugar Tush purchases, please return the items within 14 days and we will be happy to give you a full refund or exchange them. Please send the items that you are returning along with your contact information to the following address:

Sugar Tush
Attn: Orders
45 cornell road
Bala Cynwyd, PA 19004

Exchanges

If you would like to exchange any item for an item of the same or lesser value, please send your item to the above address, indicate the item you want, any additional payment it may require, and we will send you the new item. If the item for which you are exchanging is of lesser value, you will be issued a store credit to make up the difference.

Privacy Policy

At Sugar Tush, we are dedicated to protecting your privacy.  We DO NOT share, sell or trade your personal information to any third party.